Frequently Asked QuestionsBefore contacting us and registering, please read our FAQ.
Can I take the full course online?
What is your refund policy?
We offer no-questions-asked refunds to all customers within 3 days of your purchase (online courses only). If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. The only exception is if you have completed the course and downloaded any certificates of completion.
What score do I need to pass?
When Can I Train?
Can I operator a scissor lift after I complete my certification?
From Scissor Lift Training interactions with you: We collect information about you and your transactions and other interactions with us, including the products or services you purchase, use and return.
From Third Party Sources: We may combine your information with information we collect or receive about you from other online and offline sources, which helps us to customize our services.
Personalized Third Party Advertisements: We also may use third party advertisements placed by ad networks to support our site. Some of these advertisers and ad networks may use technology such as cookies and web beacons/pixel tags when they advertise on our site, which will also send these advertisers and ad networks information including your IP address, your ISP, the browser you used to visit our site, and whether you have Flash installed. Some of these advertisers and ad networks also may use anonymous data, such as demographic data, received from third parties to assist in the delivery of advertisements to you. These advertisers and ad networks use the information described above to provide you relevant advertisements based on your online behavior, search activities on our site and on other third party sites, demographic information and/or relevant to your general location, so that the advertising and offers you see on our site more closely reflect your interests and needs.
You can set your Internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, to disable existing cookies, and to omit images (which will disable pixel tags). Note that the opt-out will apply only to the browser that you are using when you elect to opt out of advertising cookies. Without cookies or pixel tags though, you may not be able to take full advantage of all of our website features.